Customer Experience Brainstorm

About 3 weeks ago I published a short impression about the Exact GLC in Munich. It showed a few pictures of the leaders brainstorming about customer experience improvements. Everybody returned back to work and it's business as usual.... or isn't it... the lessons learned during the GLC need to put into action.

Today about 40 professionals of the Exact product organization at the headquarters in Delft, Netherlands set out to do the same brainstorm as the leaders did about 3 weeks ago. Here again you find some pictures showing them in action.... read further below..

One of the Teams

Another team

Again a team

Team...

.... and the results

The Results

I was impressed, the contribution was high, and these guys and gals are really creative! Some excellent new ideas came out. Now on to transferring ideas into actions!

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